August 2021 Support Desk Review
August 1, 2021 – August 31, 2021 Tickets Created August continued to be busy for the Support Desk as the … Continue
July 2021 Support Desk Review
July 1, 2021 – July 31, 2021 Tickets Created July was busy for the Support Desk. We received the following … Continue
2021 Q2 Support Desk Review
The second quarter of the year was a busy time in the Support Desk, as it covered the end of … Continue
Updated IT Access Policies for Fall 2021
UF has updated its Account Management Policy. Unit assigned enterprise roles, permissions, and authorizations controlled by unit-level mechanisms must be … Continue
OMT Welcomes Josh Spurgin
Please join OMT in welcoming Josh Spurgin as the Museum’s new IT Support Supervisor. Josh comes to the Museum after … Continue
June 2021 Support Desk Review
It was quite a busy June for the OMT Team. We received the following strong ticket demand for support services. … Continue
May Support Desk Review
May was busy as usual in the Support Desk. We received the follow strong ticket demand for support services. May … Continue
2021 April Support Desk Review
It was quite a busy April for the OMT Team with a lot of purchasing being done. We continued to … Continue
Skype for Business to Microsoft Teams Transition
As you may have heard, Microsoft is retiring the Skype for Business communication application. (This does not include the regular Skype software.) The … Continue
2021 Q1 Support Desk Review
The first quarter of the year is always a busy time in the Support Desk, as it spans the beginning … Continue