Updates for Macintosh Computers
OMT leverages Jamf Pro to centrally manage the Florida Museum’s Macintosh computers and laptops, including operating system updates and upgrades … Continue
Updates for Windows Computers
OMT leverages Microsoft’s Configuration Manager to centrally manage the Florida Museum’s Windows computers and laptops, including operating system updates and … Continue
Help Desk Statistics: January – March 2018
Closed Tickets In the third quarter of FY2018 a total of 327 tickets were resolved and 384 tickets were created across the Museum. … Continue
Introducing the OMT Inventory Explorer
Around this time each year, OMT sends out a report to each range in the Museum with information regarding the … Continue
Help Desk Statistics: October – December 2017
Closed Tickets In the second quarter of FY2018 a total of 344 tickets were resolved and 303 tickets were created across … Continue
OMT TV Videos – Installing and Connecting to the VPN
OMT has just produced and published a new series of OMT TV videos on installing and connecting to the UF/FLMNH … Continue