October 2021 Support Desk Review
October 1, 2021 – October 31, 2021 Tickets Created October was settling into the semester for the Support Desk, we … Continue
2021 Q3 Support Desk Review
July 1, 2021 – September 30, 2021 The third quarter of the year was 50% more busy than Q2 with … Continue
September 2021 Support Desk Review
September 1, 2021 – September 30, 2021 Tickets Created September was a bit of a reprieve from the beginning of … Continue
August 2021 Support Desk Review
August 1, 2021 – August 31, 2021 Tickets Created August continued to be busy for the Support Desk as the … Continue
July 2021 Support Desk Review
July 1, 2021 – July 31, 2021 Tickets Created July was busy for the Support Desk. We received the following … Continue
2021 Q2 Support Desk Review
The second quarter of the year was a busy time in the Support Desk, as it covered the end of … Continue
Specify Upgrade to Version 6.8.00
OMT is pleased to announce Museum’s Specify database platform has been upgraded to the latest version, 6.8.00. Both schema and … Continue
Specify Web Portal Search Updates – Fall 2021
The Specify web portals provide a quick and efficient method for both our researchers and the outside world to search … Continue
June 2021 Support Desk Review
It was quite a busy June for the OMT Team. We received the following strong ticket demand for support services. … Continue
May Support Desk Review
May was busy as usual in the Support Desk. We received the follow strong ticket demand for support services. May … Continue